Shipping Policy — Lifeoro

Here you'll find everything you need to know about how we ship your order. At Lifeoro, our goal is to get your pieces to you as quickly and smoothly as possible.

Shipping Costs

We offer free shipping on all orders — no minimum purchase required.

Processing Time

Orders are processed within 1–2 business days. Orders placed after 11:00 PM (CET/CEST) will be processed on the next business day.

Delivery Time

Once your order has been processed and shipped, delivery typically takes 6–10 business days, depending on your destination and carrier operations.

Total Shipping Time

7–12 business days (1–2 days processing + 6–10 days delivery)

Tracking Information

As soon as your order ships, you'll receive a confirmation email with your tracking number. You can follow your shipment through the carrier's website. Please allow 24–48 hours after dispatch for tracking information to become active.

Delays

While we do everything we can to ensure timely delivery, occasional delays can occur due to circumstances beyond our control — such as carrier congestion, customs procedures, peak season volumes, or unforeseen logistical issues. If your order hasn't arrived within the expected timeframe, contact us at help@lifeoro.com with your order number and we'll look into it right away.

Wrong Address or Failed Delivery

Please double-check your shipping address at checkout. If you notice an error after ordering, email us at help@lifeoro.com as soon as possible — we can usually correct an address before the order ships. Once a parcel is in transit, address changes may not be possible.

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Contact Information

This online store is operated by: Lifeoro Team

Email: help@lifeoro.com

Customer Service: Our customer service team is available Monday to Friday, from 9:00 AM to 5:00 PM (CET/CEST). We aim to respond to all inquiries within 24 hours on business days.